Terms & Conditions

All T&Cs are outlined in your event contract upon booking but here are some important ones without the complex legal jargon. See FAQs for more general questions relating to our services.

Covid-19

If mandatory lockdown laws prevent your wedding from going ahead, you have two options. The first is to postpone to a later date. If we are available on your new date, we will honour your original quote; no extra admin fees will be charged. The second option is to cancel altogether. In this situation (or if we are unavailable on your new postponed date) the government deems the contract “frustrated”, so you are entitled to a full refund, including any “non-refundable” deposit paid.

In the event that Covid guidelines effect your wedding, but the wedding can still proceed, the contract still stands. We are happy to play in a different location, at a quieter volume or to fewer people. If you wish to cancel in this instance, our standard cancellation policy will apply as outlined below.

Standard Cancellation Policy

The Client reserves the right to cancel this Agreement without obligation upon written notice to the Performer prior to 6 months before the wedding date. In the event of said cancellation, the Deposit will be returned promptly. Cancellation by the Client for any reason later than 6 months before the wedding date will result in forfeit of the Deposit. Cancellation by the Client later than 14 days before the wedding will also require payment of any outstanding balance of the full Fee.

Performer Safety

The safety of our performers and our equipment is paramount to us. If any performer feels threatened or unsafe during an event, they reserve the right to stop performing until the situation is resolved.

Media

We may occasionally take photos and or videos at weddings to use on social media. If you would prefer us not to, please let us know.

Privacy

Your data and privacy is important to us and we abide by GDPR laws. We will never pass your details on to third parties. We won’t spam you with sales emails once you enquire - we’ll email you personally to answer your questions and take it from there.